Privacy Policy

1. Introduction

Endal Technologies ("we," "us," or "our") operates the website https://endaltechnologies.com and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and company name when you submit a contact form or book a call.
• Communications Data: Messages, inquiries, and correspondence you send to us, including through our website, email, or messaging services such as SMS and WhatsApp.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and referral sources. We use PostHog for analytics.
• Device Information: Browser type, operating system, IP address, and device identifiers.

3. How We Use Your Information

• To respond to your inquiries and provide our services.
• To communicate with you about projects, updates, and relevant information via email, SMS, or messaging platforms such as WhatsApp.
• To improve our website and services.
• To analyze usage trends and optimize user experience.
• To comply with legal obligations.

4. Messaging & Communications

We may send you messages via SMS, WhatsApp, or other messaging platforms powered by third-party services (such as Twilio) to communicate project updates, respond to inquiries, or provide information you have requested. By providing your phone number and engaging with our messaging services, you consent to receiving such communications. You may opt out at any time by replying STOP or contacting us directly. Message and data rates may apply. Message frequency varies based on your interactions with us.

5. Third-Party Services

We use third-party services to operate and improve our business. These include but are not limited to:

• PostHog for website analytics.
• Cal.com for scheduling calls.
• Twilio for SMS and messaging services.
• Vercel for website hosting.

These services may collect and process data in accordance with their own privacy policies.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal information. To exercise these rights, please contact us using the information below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our services after changes are posted constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at our contact page.